fc177 Privacy Policy

1. Introduction and Scope

fc177 ("fc177," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the fc177 online casino and sports betting platform at fc177.net (the "Platform"). This Privacy Policy explains how fc177 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Privacy Policy applies to all personal data processed by fc177 in connection with your use of the Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications.

By registering an fc177 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside fc177's Terms & Conditions and Responsible Gaming Policy.

2. Data Controller Information

fc177 is the data controller responsible for the personal data collected through the Platform. As data controller, fc177 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations.

fc177 has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with the DPA and this Privacy Policy. You may contact the fc177 DPO using the contact details provided in Section 13 of this policy.

3. Personal Data We Collect

fc177 collects personal data from you directly, automatically through your use of the Platform, and in some cases from third parties. The categories of personal data fc177 collects include:

3.1 Registration and Identity Data

When you create an fc177 account, we collect your full legal name, date of birth, nationality, residential address (including city and province within the Philippines), email address, and mobile number. This information is required to create and manage your account.

3.2 Identity Verification Data

To comply with Philippine anti-money laundering regulations and PAGCOR licensing requirements, fc177 conducts Know Your Customer (KYC) verification. This requires you to submit copies of government-issued identification documents such as a Philippine passport, driver's license, SSS card, UMID, or PhilHealth ID. We may also collect a selfie photograph for identity matching purposes.

3.3 Financial and Transaction Data

fc177 collects information about your deposits, withdrawals, and transaction history on the Platform. This includes GCash account references, PayMaya account references, and bank account details for BPI, BDO, or Metrobank transfers. Full payment card numbers are never stored by fc177.

3.4 Gaming Activity Data

fc177 records your gameplay history, including games played, wagers placed, outcomes, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.

3.5 Technical and Device Data

When you access the fc177 Platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is collected through cookies and similar tracking technologies as described in Section 8.

3.6 Communications Data

If you contact fc177 customer support via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.

4. How We Use Your Personal Data

fc177 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your fc177 account, including processing your registration, verifying your identity, and managing your account settings;
• Transaction processing: To process deposits, withdrawals, and other financial transactions on the Platform, including verifying payment details and preventing fraudulent transactions;
• Regulatory compliance: To comply with fc177's obligations under Philippine law, including the Anti-Money Laundering Act, the DPA, and PAGCOR licensing requirements, including filing mandatory reports with relevant authorities;
• Platform operation and improvement: To operate, maintain, and improve the fc177 Platform, including diagnosing technical issues, analyzing usage patterns, and developing new features;
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with responsible gaming obligations under the PAGCOR framework;
• Customer support: To respond to your queries, complaints, and support requests, and to maintain records of communications for quality assurance purposes;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the fc177 Platform;
• Marketing communications: To send you promotional offers, bonus notifications, and news about fc177 games and features, where you have provided consent or where fc177 has a legitimate interest in doing so. You may opt out of marketing communications at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, fc177 must have a lawful basis for processing your personal data. The legal bases fc177 relies upon are:

• Contractual necessity: Processing required to perform the contract between you and fc177, including account creation, transaction processing, and Platform access;
• Legal obligation: Processing required to comply with fc177's obligations under Philippine law, including anti-money laundering reporting, KYC verification, and PAGCOR regulatory requirements;
• Legitimate interests: Processing necessary for fc177's legitimate business interests, including fraud prevention, Platform security, and improving the user experience, where those interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent, including the use of non-essential cookies and the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

fc177 does not sell, rent, or trade your personal data to third parties. fc177 may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and identity verification service providers engaged by fc177 to assist with document verification and fraud screening;
• Game software providers: Licensed game developers and content providers whose games are available on the fc177 Platform, to the extent necessary to operate those games;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where fc177 is legally required to disclose your information;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by fc177 in connection with its business operations, subject to confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of fc177's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom fc177 shares personal data are required to process that data in accordance with the DPA and fc177's data processing requirements.

7. Data Retention

fc177 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply:

• Account and identity data: Retained for the duration of your fc177 account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act;
• Gaming activity data: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Technical and device data: Retained for up to twelve (12) months from collection.

Where fc177 is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, fc177 will securely delete or anonymize your personal data.

8. Cookies and Tracking Technologies

fc177 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The categories of cookies used by fc177 are:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cookies cannot be disabled;
• Performance cookies: Used to collect anonymized data about how players use the Platform, including pages visited and error messages encountered, to help fc177 improve Platform performance;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of fc177's marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fc177 Platform. For more information about the specific cookies used by fc177, please contact fc177 support.

9. Data Security

fc177 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the fc177 Platform;
• Encryption of sensitive personal data at rest, including identity verification documents and financial information;
• Strict access controls limiting access to personal data to fc177 personnel who require it to perform their job functions;
• Regular security assessments and penetration testing of the fc177 Platform and infrastructure;
• Staff training on data protection obligations and security best practices.

While fc177 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, fc177 will notify the National Privacy Commission and affected players in accordance with the DPA's breach notification requirements.

10. Your Rights Under the Philippine Data Privacy Act

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by fc177:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data fc177 holds about you and information about how it is processed;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data fc177 holds about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fc177's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on fc177's legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fc177 has processed your personal data in violation of the DPA.

To exercise any of these rights, please contact the fc177 Data Protection Officer using the contact details in Section 13. fc177 will respond to your request within thirty (30) days of receipt, in accordance with the DPA's requirements.

11. Children's Privacy

The fc177 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. fc177 does not knowingly collect personal data from individuals under the age of 21. If fc177 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

If you believe that fc177 may have inadvertently collected personal data from a minor, please contact fc177 support immediately using the contact details in Section 13.

12. Changes to This Privacy Policy

fc177 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, fc177 will notify registered players by email or via a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the fc177 Platform following the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the updated policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

13. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or fc177's handling of your personal data, please contact the fc177 Data Protection Officer:

Email: support@fc177.net

Please mark your email with the subject line "Data Privacy Request" to ensure it is directed to the fc177 Data Protection Officer promptly. fc177 aims to respond to all data privacy requests within thirty (30) days.

If you are not satisfied with fc177's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.